100% Customer Guarantee

JCA guarantees the highest quality and the lowest prices on full color offset gang-run printing. We will match any competitive pricing for full-color printing of comparable quantity and quality.

Here at JCA, we know that it can be complicated to make that bound in ordering business cards, postcards, or other print products offered online at www.gotprint.com, therefore, we want to take the worry out so that you can focus on creating great business cards, envelopes, letterheads, post cards and stickers with our online instant proof as well as finding amazing products and deals! Please note that due to the nature of our full-color printing (CMYK), we cannot print every color available. We do not color match; therefore, we offer print industry's standard phrase of respectable color and will make every rational effort to print your product as close to the colors you have provided as possible.

We offer Money Back Satisfaction Guarantee to our first-time retail customers for the print products that we sell. This includes business cards, post cards, envelopes, letterhead and etc. If you are not entirely satisfied with the finished printed product you can send it back to us for a full refund of the printing cost only. Any products ordered with a subtotal over $100.00 are considered to be a large order. It is recommended that you first place a small order before placing a large order for this guarantee to be valid; that way you will know exactly what quality to look forward to.

JCA will correct errors of improper cutting, print quality, color and print shift or printing delays. As a customer, you are responsible for submitting print ready files. This includes full bleed to your press-ready digital files by adding 0 .1" dimension for business cards, postcards and rack cards, add 0.125" for all other products. All file formats must have a minimum of 350 dpi (dot per inch) resolutions. All color artwork and/or images must be provided in CMYK (cyan, magenta, yellow and black) color mode and black & white artworks and/or images must be provided in grayscale.

If any issue should arise with the printing of your product, please click here which will direct you to the contact page. From there, click on the QUALITY CONTROL department on the form provided, fill in your contact information (Name, e-mail address, etc.) and describe the problem or issue in as much detail as possible.

JACKSON COUNTY ADVERTISING LLC

Privacy Statement

Updated: JUNE. 19, 2009
Information about Privacy on JCA
JCA is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to JCA ; it does not apply to other online or offline sites, products or services. Please read the complete JCA privacy statement.
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Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are registering before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, signing up for an event or training, or when purchasing and/or registering JCA products. Personal information collected by JCA often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.
For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.
When you buy a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.
JCA also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of JCA.
JCA also collects information about which pages our customers visit within JCA. This site visitation data is identified only by a unique ID number, and it is never linked with personal information

Use of your Personal Information
We use your personal information for the following purposes:
To ensure our site is relevant to your needs.
To deliver services, such as newsletters, that you request.
To alert you to product upgrades, special offers, updated information and other new services from JCA, if you so request.
To allow you access to limited-entry areas of our site as appropriate.

We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of JCA, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Control of your Personal Information
When you register, or otherwise give us personal information, JCA will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.
JCA may send out periodic e-mails informing you of product or service you requested, or confirming you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Access to your Personal Information
JCA will provide you with the means to ensure that your personal information is correct and current.
If you register on JCA, you can review and edit your personal information at the My Account. You will be asked to enter your Username and password before viewing your personal information.
At the My Account you can view and edit personal information you have already given us at JCA.

Security of your Personal Information
JCA is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information
JCA is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies
When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first contact JCA by e-mail.